Great Lakes Software LLC Announces the release of GLS Service Manager 3.0.1 A web based Business Adaptive Technology (BAT) application, to help all types of organizations maintain complete and total control of their assets, with multiple preventative maintenance, parts inventory and helpdesk management.

East Lansing, MI – October 30th, 2006 – Great Lakes Software LLC, a leading edge ASP software development company, announced today the release of GLS Service Manager 3.0.1,The latest version of their successful Service Manager software application. Designed to run over the internet or intranet, the software system is designed to give all organizations a better way to maintain, track and repair their assets. The software now has Knowledge base search capability and the ability for the department to request additional information from the individual that submitted the request, all from the Service Manager application!

The GLS Service Manager 3.0.1 Administers and Techs can view repair history of an asset and the requestor right from the ticket. Multiple preventive maintenance can be created for an asset, that PM will automatically spawn an assigned or unassigned service request. Parts inventory can be activated to link to your requests. Repair histories can be searched to help on how to repair current issues. Departments can request additional information to better understand the issue the requester is having.

GLS Service Manager Leading edge technology: Business Adaptive Technology- Allows clients to activate or deactivate major functionality on the fly and to adapt to the clients current business model and the flexibility to change as their model changes (see a study on BAT by clicking on the following link) http://www.glsoftware.com/BAT.htm GLS Smart Search- Service Manager will remember a search without cookies, while the Technician or administrator is logged in. GLS focus Help gives you help for the screen currently looked at, without the use of confusing search words, just the help needed, when needed.

With GLS Service Manager, the service needs of the employees and the service departments in place to care for those needs finally come together – all with the click of a mouse. Employees can check multiple service requests find out when the equipment will be repaired. The service department can assign technicians to fix problems in an organized way. Assets with multiple problems can be identified and intelligent decisions on keeping or replacing that asset can be made. The real benefits of GLS Service Manager is that phone calls and emails drop substantially allowing technical personal the ability to do the job they were hired for, to fix equipment. Service Manager also creates reports to ascertain straight line deprecation of the organizations assets. Service Manager is easy to use, so service departments will spend more time fixing equipment then using the software.

About Great Lakes Software LLC

Great Lakes Software LLC develops, publishes and distributes software
for all types of organizations that improves, streamlines, and organizes.
The partnership was formed in 2001 and is headquartered in East Lansing, MI

For questions about GLS Service Manager 3.0.1 email sales@glsoftware.com
For information about Great Lakes Software LLC and GLS Service Manager, please visit the company’s web site at www.glsoftware.com